A phone system is what your business needs to better connect with its customers. Learn more about how phone systems can benefit your business.

How cloud telephony is transforming businesses.

How Cloud Phone Systems Are Transforming Businesses

Traditional phone systems were designed for businesses who are exclusively office-based and, while this worked for many businesses, the way we work has changed; something…
How to Design an IVR system for your business.

How To Design An IVR That Customers Will Love

Interactive Voice Response (IVR) is a technology that allows interaction with callers before they reach an operator; giving you the ability to gather the required information…
Tools that Call Centre Agents and Managers must have.

5 Must-Have Tools For Call Centre Agents

A cloud phone system provides all the tools call centre agents need to provide an outstanding service to customers, no matter where you are based. Here, we’ve put…
Cloud Hosted Phone System Reshaping Call Centre Industry.

How Cloud Hosted Phone Systems Are Reshaping The Call Centre Industry

When thinking of a call centre, most people think of a large building filled with agents each with an assigned phone at their desk. Call centres are fixed in one place where…
Features of a Hosted Phone System.

Top 5 Features Of Hosted Phone System

A hosted phone system gives your business access to many exciting features a traditional phone system can’t offer. If you’re considering making the change to…
Cost benefits of switching to hosted phone system.

What Are The Cost Benefits Of Switching To A Hosted Phone System?

A hosted phone system doesn’t just give you access to plenty of amazing features to benefit your business, they also save your business money. There are plenty of ways…